Home improvement. Built around you.Product & order support

Policy

Shipping Policy

Packing, processing & delivery.

Last updated: January 2025

Free Shipping

Shipping is free on every order. Any optional shipping protection you select is included in the total before checkout.

Processing Time

Orders ship within 48 hours. Pre-orders ship once the product becomes available.

Domestic Shipping

Estimated delivery is 24–72 hours after dispatch. Checkout shows an estimated arrival date range, not a guaranteed delivery appointment. Tracking is emailed when available.

Packaging

Everything is packed with care: equipment boxed for protection.

Lost or Stuck Packages

Reach out and we'll file claims with the carrier on your behalf.